Get in touch
Have questions about your order, or a general enquiry?
How can we help?
FAQ
Ordering
How to place an order ?
First you have to add the product to cart page and then click on the Basket Icon on top Right hand Corner Shopping Cart page will apper & then you can placed your order.
Is it necessary to create an account to place an order
Yes,It is mandatory to create an account before placing the Order without this Consumer won't be able to buy the jewelery. You can fill in your information on the Register Page (Insert register page hyperlink) providing the accurate bio for the delivery.
What if I forget my password?
Yes,you can reset your password by Clicking on the Forget Password page by providing the Email Id & you can Re-Generate the Fresh password or our Default password.
Trust & Safety while ordering products from your website
All our jewellery is Hallmarked it itself is a trust factor for the consumer that he/she is getting the Genuine jewellery.
is the jewelry on the website real & authentic
Yes,All our jewellery is Hallmarked & are Certified, As we are providing you the Authenticity Certificate on your every jewellery purchase .Our pure silver jewellery is rhodium-polished to give it a high shine and make it look like white gold. Also you can do Lab Test if you are not totally Satisfied.
Which size will fit me best
Payment options offered by thiya & its safety
THIYA offers multiple methods to make payments for your order:-
All Credit/Debit card & other banking information remains confidential and private. Our trusted payment gateways use 256-bit SSL encryption to protect your card information from the hackers
Tracking orders
For Tracking order you can check on Order Details Page(Insert order detail page hyperlink) by updating your AWB Number Provided on your Invoice to see the delivery status.
Gift wrapping available
Yes,
Do you ship internationally?
Sorry at this time we only Ship across India.
